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Queensland Health is committed to protecting the privacy of our website users. We understand and appreciate that visitors to, and users of this website are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

Personal Information

Personal information collected by Queensland Health’s Healthier. Happier. website is handled in accordance with the Information Privacy Act 2009 (Qld) (IP Act).  Personal information means any information about an identifiable living person.

The purpose of Healthier.Happier website is to communicate with you about the Website and Application, and to operate the Website and Application to promote healthy eating and physical activity. If you do not provide your personal information as requested, the functionality and information otherwise available to you through the Website and Application will not be available to you or will be limited in relation to you.

Queensland Health may also use your personal information for the purposes of informing future campaigns by Queensland Health for the promotion of healthy eating and physical activity and communicating with you regarding those campaigns. Queensland Health may disclose your personal information to third parties for the management, operation and development of the Website and Application, and for the development of future campaigns by Queensland Health for the promotion of healthy eating and physical activity.

Your personal information will not be disclosed to other third parties without consent, unless the disclosure is authorised or required by or under law.

For information about how Queensland Health protects your personal information, or to learn more about your rights to access your personal information, please visit to our website at


We take strong precautions to protect your data from loss, unauthorised access, use, modification or disclosure, and against other misuse. However, this site does not provide facilities for securely transmitting information across the Internet. All information is stored within Australia using secure data servers which meet all the stringent security compliancy requirements of the Queensland Government. The data servers are utilising Amazon Web Services, Inc. (“AWS”), managed by Australian Centre for Advanced Computing and Communication Pty Ltd – ABN 27 095 046 923.

How is this website monitored and cookies?

When you look at this web site, our internet service and analytics providers make a record of your visit and log the following information for statistical purposes only:

  • the user’s server address
  • the user’s top level domain name (for example .gov)
  • the date and time of visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser used

In accessing the Healthier. Happier. website a cookie notification is provided to users.

A cookie is a small text file placed in your browser which allows us to store your preferences and record information about your visit. We use cookies to record usage statistics for this site, such as the number of visits, assets viewed, browser type, and the way the site is navigated.  In using these cookies, we do not retrieve or record any personal information such as names or email addresses.

Should a user continue on the website without clearing the notification by clicking OK, the website will collect cookies.

The anonymous statistical data we collect may be aggregated and used in broader statistical analysis or to assist in making your website experience easier and more efficient.

Excluding the matters described below under Personal InformationHealth and Fitness Age Calculator and Subscription Service, no attempt is, or will be made, to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Health & Fitness Age Calculator

The Health & Fitness Age test is designed to give you an overall idea of your health and weight, and a general indicator of how lifestyle related factors may affect it. The test will also give you a general indicator of whether there’s more you can do to improve.

You will be asked to provide your first name, age, weight and height but will not be asked for any other identifying details.

This test is not intended to be a medical diagnostic tool, nor a substitute for professional medical advice.

Subscription Service

As part of the optional subscriber services on the Website, you can choose to receive email notifications which may include notifications of changes to the Website, new recipes or new exercises (“Email Notifications”).  If you choose to receive Email Notifications then the Website will generate Email Notifications by sending emails to your nominated email address and you acknowledge and consent to receipt of these Email Notifications.

You may choose to stop receiving Email Notifications at any time by selecting the ‘Off’ option under ‘Email notifications’ within the Website’s settings menu or by clicking the ‘Unsubscribe’ link that appears at the bottom of Email Notifications.

In subscribing to the optional subscriber services on the website, your name and email will be disclosed to Vision6 Pty Ltd ABN: 23 099 766 499, for the purposes of providing you with a copy of the newsletter. Vision6 provides online platforms that can be used to create, send and manage emails.

All personal information collected, used and disclosed by Queensland Health for this purpose is handled in accordance with the IP Act.

You can opt out of receiving this newsletter if you choose the ‘unsubscribe’ service provided by Vision6 in every email.  If you request Vision6 not to use personal information in a particular manner or at all, Vision6 will adopt all reasonable measures to observe that request. You are entitled to access any of your personal information that has been supplied to Vision6. You are also entitled to edit or delete that information, unless Vision6 is required by law to retain it. For more information, please refer to the Vision6 privacy policy (

Website correspondence and public records

This is a Queensland Government website. All correspondence sent to this site will constitute public records and will be retained as required by the Public Records Act 2002 (Qld) and other relevant regulation.

Email and feedback information

Your name and address details will not be added to a mailing list, other than the optional subscription service mentioned above, if you elect to receive it, nor will we disclose these details to third parties without your consent unless the disclosure is authorised or required by or under law or as described under Personal information, above.

Email messages may be monitored by our website support staff for system trouble shooting and maintenance purposes.

Although every effort will be made, Queensland Health does not guarantee to reply to email correspondence and feedback received via this website. Where appropriate, emails sent to this site may be forwarded internally to other business areas within Queensland Health for direct response.

How do I obtain access to personal information held about me by Queensland Health?

Queensland Health supports your right to seek access to, or amendment of, your personal information, including health information, we hold about you.

To find out how to apply for access to, or amendment of, your personal information, or to learn more about how Queensland Health protects your privacy rights, please visit Health records and privacy.

The Department of Health’s Privacy Policy (Plan) sets out details of the types of personal information we hold, and how that information is dealt with in accordance with the IP Act.